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    Industry · Car service

    Service management software development for car workshops

    When appointments are arranged by phone and check-in happens on paper, calls go unanswered at peak times and damage noted at handover is hard to prove. With online booking and digital check-in, workshop capacity and repair status are visible in one place.

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    Familiar situations

    • Some calls go unanswered at peak times.
    • Damage recorded at handover is hard to prove afterwards.
    • Customers only learn how their car is doing when they phone.

    What we build in this situation

    • Online booking based on real workshop capacity
    • Tablet-based intake with photo documentation and digital signature
    • Automatic SMS/email status notifications
    • One-tap quote approval from mobile

    How it worked in practice

    Illustrative concept
    Case study / 012025
    Web applicationCar repair

    Workshop management for a car service chain

    Anonymised client profile: Family-owned, multi-site car service chain

    For a family-owned car service operating three workshops we built online appointment booking and digital work orders, replacing paper job sheets and a notebook-based schedule.

    3 → 4workshops supported
    24/7online booking
    Photo + signaturedigital intake
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